How do I apply The Luscious Eyelash & Eyebrow Growth Serum?
●To ensure the serum will work its best, be sure your entire eyelid and brow area are clean by removing all makeup. Any oil based removers/moisturizers can leave a film which can create a barrier between your lashes and the serum. It is best to use the serum BEFORE your skincare routine.
● Shake the bottle for even application of ingredients.
● Use in the morning and/or at night For longer lashes, swipe a single stroke of the brush along your upper eyelid margin at the base of the eyelashes from the outer eye towards the inner eye. Blot any excess solution beyond the lash line. Do not apply in your eye or to the lower lash line.
● For fuller brows, draw short, hair-like strokes upward from the start of your brow to the tail.
● Allow the formula 5 minutes to dry before applying makeup. Do not allow the tip of the bottle or applicator to come into contact with surrounding structures, fingers, or any other unintended surface to avoid contamination by common bacteria known to cause infections.
● Contact lens wearers should be removed prior to application and may be reinserted after 15 minutes.
Seal bottle tightly after each use. READ LESS
What are the ingredients in The Luscious Eyelash & Eyebrow Growth Serum?
How soon will I see results with The Luscious Eyelash & Eyebrow Growth Serum?
How do I use the serum if I have sensitive eyes?
My eyes/brows feel irritated/red/itchy from the product, what should I do?
Is the product safe to use during pregnancy or when breastfeeding?
My eye area has some darkness or discoloration on where I applied the product, what do I do?
Will my lashes or brow hair fall out drastically if I stop using the product?
How long does the tube of The Luscious Eyelash & Eyebrow Growth Serum last?
What is the cost of The Luscious Eyelash & Eyebrow Growth Serum?
Will eyelash extensions ruin my natural lashes?
No, eyelash extensions will not ruin your natural eyelashes, only improper application will ruin your natural lashes. When applied correctly eyelash extensions will not hurt your natural lashes or cause premature shedding.
Eyelash shedding is part of the natural lash life cycle. The average person has 90-120 lashes on each eye. Each eye on average shed 3 lashes per day, so in 1 week, you lose about 21 lashes, 2 weeks, 42 lashes, 3 weeks 63 lashes, you get the idea, right?
How do I prepare for my upcoming appointment?
What if I'm not sure what set to choose before my appointment?
What is the aftercare of eyelash extensions?
When do I need to refill my eyelash extensions?
Am I a good candidate for eyelash extensions?
What are the cancellation/reschedule, no show, payment and refund policies?
CANCELLATION & NO SHOW POLICY: I understand that situations arise in which you must cancel your appointment. As a courtesy, appointment reminders are sent out 48 hours by text.
If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged 50% of your service as a cancellation fee.
If you no show your appointment of your scheduled appointment time, you will be charged 100% of your service as a cancellation fee.
This is to protect your time that is set aside for you, as well as to protect my time which books up quickly. In turn, I promise to keep our appointments on time, give your my full attention and of course the best lash work Vancouver has to offer!
PAYMENT: Gratuities are greatly appreciated, but never required. Cash, credit, debit and e-transfers are all accepted.
REFUND: Although I do not offer refunds on my services, we will do everything we can to achieve your satisfaction, provided you inform us within 24 hours of the service. A free removal is granted if you are unsatisfied with your eyelash extensions. (But I think you'll love them!)
Return Policy
At It's Lumi, it is our mission at is to ship products and provide services of only the highest quality. As we are are still amidst a pandemic and due to issues of hygiene, we are unable to offer returns or exchanges. All It's Lumi items are a final sale.
Local Pick Up
General Shipping Information
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